Keniston carries out a major satisfaction survey every three years. We are pleased to report that overall satisfaction has stayed at 95% which is very high and demonstrates the commitment that we make in providing...
Posted 27 Feb 2019
“Recently we held a meet and greet event for some of our Resident Panel and also members of the Darrick Wood community group. This was an opportunity to meet our new Chief Executive Jonathan Card;...
Posted 31 Jan 2017
The National Housing Federation will be working with the Government to develop a regional ‘Right to Buy’ pilot that works for Housing Associations and their tenants. The Government will fund a large scale regional pilot...
Posted 23 Jan 2017
Keniston is a member of the g320, an organisation which aims to promote and share good practice amongst small housing providers in and around London. The g320 have published an Impact Report for 2015–16 which...
Posted 09 Jan 2017
You can now see your rent account and repair history online. Go to My Account for more details
Posted 10 Aug 2016
If the fire breaks out in your Flat or House Leave the room where the fire is and get out straight away CLOSE the door behind you this could contain the fire in that room...
Posted 04 Jul 2016
As you will have heard, Housing Associations face a period of change, for example rent reduction and pressure to deliver more from less. Housing Associations are encouraged to consider mergers as a way to achieve...
Posted 01 Jul 2016
The Benefit Cap is reducing and will be set at £20,000 for a household outside London and £23,000 for households within London. Exceptions include those where any member of the household is disabled, or a...
Posted 30 Jun 2016
For most of our tenants your rent and service charges will be changing as of 1st August this year and you should all have received your letters by now. Housing Associations are having to cut...
Posted 29 Jun 2016
We have recently published a resident involvement impact statement. Please see our summary or read the full report on our publications page.
Posted 24 May 2016