Have your say

This page includes information about the ways you can make your views known and get more involved.

How you can make your views known

We are committed to involving our residents in developing, shaping and evaluating our services. If you want to have your say and influence our housing services, you can get involved in the following ways:

High level involvement

  • Become a resident member of Keniston’s Board
  • Join the resident Scrutiny Panel
  • Become a Tenant Inspector
  • Take part in a service review

Medium level involvement

  • Join or start a residents’ group
  • Work on projects to improve your surroundings

Low level involvement

  • Give us your views by joining the Residents’ Panel
  • Complete surveys
  • Be part of our editorial panel and proof-read our publications
  • Volunteer to help at community events
  • Join senior staff and your housing officer on walkabouts at your estate
  • Contribute at general residents meetings
  • Attend training courses

For more information on getting involved, please contact:

Name: Lynn Russ – Engagement & Communications Officer
Phone: 01689 889700
Email: lynnruss@kenistonha.co.uk


Resident Panel

Resident involvement leaflet

NHF code of conduct 2022


Please see our Satisfaction surveys page to find out what residents think of Keniston. 

Satisfaction surveys