Report a repair


On Monday to Friday, between 9am-12.30pm and 1.30pm-5pm. call 01689 889 700.

You can text REPAIR to 07376 617616

Email Please give details about your repair and we will also need your address and contact details. Alternatively you can complete the form below.

If you have an emergency repair outside of our normal office hours, please call 01689 889700 and choose BAS or Clairglow options.

Rechargeable Repairs If we find you have asked us to order a repair for something which is your responsibility, we will recharge you.  All recharges can be paid back to us in instalments.

Report a repair

Please use this form to tell us about a repair that needs attending to. Do not use this form for gas central heating repairs.

Before completing this form, please read our Website Privacy Policy which can be found at the foot of this page.

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