News

Chief Executive update 12.01.21

Keniston is working to maintain services as close to normal as possible. But with Covid infection rates currently very high and the NHS at crisis point, we need to do everything we can to minimise...

Posted 12 Jan 2021

Housing Ombudsman

We have published our Complaint Handling Code which can be viewed in our publications page Publications

Posted 24 Dec 2020

CEO Update 7th Jan 2021 – Maintaining Services

As 2021 starts we are, again, in a national lockdown. The virus is very active in our areas, and we all need to be vigilant to keep safe. Keniston staff are all continuing to work...

Posted 21 Dec 2020

London Boroughs tier 2 Covid restrictions

The Government has announced that as of Saturday 17th October (midnight Friday) all London Boroughs will go into tier 2 high alert level for Covid. This means some changes to what you can and can’t...

Posted 15 Oct 2020

Update from the Chief Executive 27/07/20

I hope you are well at this unusual and challenging time in all our lives. As the Covid-19 pandemic continues, we are writing to all Keniston residents with an update about our services. You will...

Posted 27 Jul 2020

Darrick Wood hedge cutting

Our contractor ‘Down to earth’ will be on site at Darrick Wood from Monday 13th July onwards to cut the hedges. Residents are advised not to park near hedges during these works which may be...

Posted 09 Jul 2020

Repairs service update

Opening up our repairs services The country locked down 3 months ago. Since then, Keniston has been offering a limited repairs service, restricted to emergency and essential works only. Thank you for your understanding and...

Posted 30 Jun 2020

Help to claim

If you need support to make a Universal Credit claim, there is a national service offered by Citizens Advice. They are able to help you register a claim on the day, preventing any unnecessary delays....

Posted 08 Jun 2020

Update from the Chief Executive

I hope you and your family are managing OK and you’re all staying safe during these difficult times. We have all now been in the lockdown for the past 8 weeks. During that time, while...

Posted 22 May 2020