Overall satisfaction at 89%
We are pleased to share that overall satisfaction with our services remains high at 89%. The report with further details can be viewed here: TSM report 2025
Posted 15 May 2026
Resident survey now live
Posted on the 2nd November 2021
Our three yearly resident satisfaction survey is now live. You will receive this via email or paper copy from our survey partner Acuity. You will need your unique reference code.
Your views are really important to Keniston and this survey will help us understand what you think about your home, the services we provide and what you would like us to do in the future.
All residents who complete the survey will be entered into a prize draw. We will select three responses at random for a first prize of £100 and two runners-up prizes of £50 each of shopping vouchers.
Thank you for taking the time to give us your feedback.
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Talkback Spring 2026
The latest edition of Talkback is available to view now: Talkback Spring 2026 If you require a paper copy, please contact our Customer Services team on 01689 889700 or enquiries@kenistonha.co.uk.
Posted 17 Apr 2026
