Information Archives - Keniston Housing Association

Acuity Survey for residents

You will receive a survey from a company called Acuity. This satisfaction survey is being organised on our behalf and is run every two years. The schedule is as follows: Online survey 8th to 20th...

Posted 18 Sep 2025

Keniston’s residents are invited to join the Management Team and Housing Officers on our visits to Keniston’s housing schemes. These walkabouts generally last about one hour per site, noting that some walkabouts combine more than...

Posted 08 Feb 2024

Tenancy fraud

What is Tenancy Fraud The National Fraud Authority have estimated the cost of tenancy fraud to be £900 million. Aside from the clear financial risks to social landlords, tenancy fraud creates negative social impact and...

Posted 17 Nov 2023

Tenant satisfaction survey coming soon

Our next tenant satisfaction survey will be held in October – so, please do complete and return it, when it arrives. The Regulator of Social Housing now requires us to survey all our residents every...

Posted 21 Sep 2023

Summer photo shoots

We need you! We are updating our stock of photos and will have a Keniston-appointed photographer on site during the summer to take photos of buildings, gardens and communal areas of Sunningdale Court, Perryfield House and...

Posted 30 May 2023

Office appointments

Farnborough office opening for pre-booked appointments ONLY As you will be aware, Keniston has been operating a hybrid working policy for its staff for some time. This means that our staff carry out their duties...

Posted 29 Mar 2023

Voter photo ID

From 4 May 2023, voters in England will need to show photo ID to vote at polling stations in some elections. This will apply to: Local elections Police and Crime Commissioner elections UK parliamentary by-elections...

Posted 22 Mar 2023

Cost of living leaflet

We have published a new leaflet full of information and resources to help with the cost of living crisis. You can view it here: Cost of living info & resources We also have a variety of...

Posted 22 Sep 2022

Annual Report 2021/22

The latest Annual Report is available now. Annual Report 2021 22 If you require a paper copy, please let us know. We have a limited supply. You can request this via our Customer Services Team...

Posted 15 Aug 2022

Talkback Summer 2022

The Summer edition of Talkback is available now. Talkback Summer 2022 If you require a paper copy, please let us know. We have a limited supply. You can request this via our Customer Services Team...