In an emergency

For Keniston's residents.

For emergency repairs between 9:00 a.m. and 5:00 p.m. Monday to Friday please call our Property Services Team on 01689 889 700.

For emergency repairs when the office is closed please contact BAS on 0208 854 8700. This includes lift breakdowns. Also see Report a Repair. We only carry out certain emergency repairs when the office is closed such as security issues, complete electricity failure and drains backing up into your home. Such repairs are usually a “make safe” service only: some aspects of the repair may get carried out at a later date.

For emergency gas central heating breakdowns when the office is closed please contact Clairglow Heating on 01892 531 421.

If you smell gas please contact The National Gas Emergency Service immediately on 0800 111 999.

For any emergencies with your mains water please contact Thames Water on 0845 920 0888.