Rent Collection Service

Posted on the 6th May 2016

We want to support our tenants to prevent arrears of rent and service charges arising and act quickly to avoid rent arrears building up.

We want to help tenants meet their payments and help those who experience difficulties. We want to know if people know what our service offers, what you expect from the service and what needs to change in order to change the service.

We know that recent welfare benefit changes have seriously impacted on our tenants and continue to do so. It is becoming increasingly difficult to meet financial obligations, and we want to be able to help.

Therefore, please click here for a small survey, and let us have any comments or suggestions so that we can make our service better. . Any completed surveys returned will be entered into a prize draw and the winner will receive a £10 voucher.