Acuity Survey for residents
You will receive a survey from a company called Acuity. This satisfaction survey is being organised on our behalf and is run every two years. The schedule is as follows: Online survey 8th to 20th...
Posted 18 Sep 2025
Posted on the 29th October 2020
Keniston works closely with its partners the London Fire Brigade and as a result we are regularly provided with any information that is relevant for us and our residents.
We are in receipt of this document LFB fire safety balconies Oct 20, however, key areas for residents to note are as follows:
Balconies may sometimes be used to store items of furniture or electrical appliances, which has in some cases contributed to the fire or has been the cause of the fire. The majority of these type of incidents have occurred in purpose-built blocks of flats where the balcony is private.
Key causes of balcony fires were:
Taking steps to prevent this problem
What am I required to do as a Resident?
If residents are unable to obtain fire safety information, or believe their concerns are not being addressed appropriately, then there is information on the government website about organisations who can provide support at: https://www.gov.uk/guidance/building-safety-programme-other-fire-safety-concerns
There are some interesting case studies shown in the full document about how quickly fire can spread and the damaged caused.
General fire safety advice can be obtained from the London Fire Brigade website: Follow link https://www.london-fire.gov.uk/safety/
You will receive a survey from a company called Acuity. This satisfaction survey is being organised on our behalf and is run every two years. The schedule is as follows: Online survey 8th to 20th...
Posted 18 Sep 2025
The summer edition of Talkback is available to view here: Talkback Summer 2025 The Annual Report 24-25 is available to view here: Annual Report 25-25
Posted 19 Aug 2025