Coming Soon

Posted on the 8th August 2018

Coming soon – Major residents feedback survey

Keniston is always keen to know what our residents think of the services we provide and the quality of the home you live in. We ask for feedback in a range of ways, often after you have received a service from us such as a repair or an improvement to your home.

Every three years we also carry out a bigger scale survey. This helps us plan to make sure we are focusing on what you tell us is important to you. This is due soon, and we are planning the details of how it will work – watch this space! We hope to get feedback from as many people as possible – thanks in advance for telling us what you think. And there will be prize draws for some of those who respond…

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