Housing Officer

Hybrid working - Head office Farnborough Kent

  • Salary

    £40,254 per annum

  • Hours of work

    Full time (with hybrid working).

  • Contract

    Permanent

  • Closing date

    26 Oct 2025

Housing Officer – Darrick Wood Estate, Orpington

Salary: £40,254 per annum
Hours: Full-time, 35 hours per week (Monday to Friday, 09:00–17:00)
Location: Hybrid – minimum 2 days/week in the office, remainder from home
Patch: 369 homes on the Darrick Wood Estate

Keniston Housing Association is seeking a committed and experienced Housing Officer to manage a vibrant patch of 369 homes on the Darrick Wood Estate in Orpington. This is a fantastic opportunity to lead estate services, support residents, and make a real impact in the community.

You’ll line manage four scheme-based staff: a Head Gardener, Grounds Maintenance Operative, Sheltered Scheme Manager, and Caretaker. You’ll also be responsible for delivering high-quality tenancy and estate management, resolving anti-social behaviour, and ensuring resident satisfaction.

Key Responsibilities:

  • Deliver excellent tenancy and estate management across the patch.
  • Lead and support your team to maintain high standards of service.
  • Resolve anti-social behaviour effectively and sensitively.
  • Engage residents through meetings, communications, and community events.
  • Manage service charge expenditure and ensure value for money.
  • Collaborate with internal teams and external agencies to support residents.

Essential Requirements:

  • Recent experience as a Housing Officer in a social housing setting (minimum 2 years is desirable).
  • Proven ability to resolve anti-social behaviour effectively.
  • Strong knowledge of housing law, including the Housing Acts, and best practice.
  • Strong interpersonal and communication skills.
  • Ability to lead and motivate a small team.
  • A full UK driving licence and access to a vehicle during working hours.

 Job profile: Job profile – Housing Officer

Application Process:

To apply, please complete the application form available here: APPLICATION FORM – Housing Officer Darrick Wood

Alongside your application form, please submit a personal statement (minimum 500 words, maximum 1,000 words) outlining your suitability for the role to: enquiries@kenistonha.co.uk

If you are unable to complete the form online, please contact us on 01689 889700 to request a paper version.

Key Dates:

  • Advert closes: Midnight, 26th October 2025
  • Shortlisting: 27th October 2025
  • Interviews: In person at Keniston offices, Orpington BR6 7UL on 31st October 2025

Join us in delivering excellent housing services and building stronger communities.