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Rent payment card
Every tenant is given a rent payment card. This should be used whenever you pay your rent. It is the size of a credit card and has your personal account number on it. The card provides electronic information which accompanies your payment to ensure that your account is credited as quickly as possible. Only use your own rent payment card. If you have lost your card we will gladly order you a replacement.
Where can I pay my rent?
Using your rent payment card you can pay your rent
at Keniston’s office
at the post office
We apologise that tenants can no longer pay using the “Paypoint” network. The company that provides our extended payment options is planning to introduce more options for paying rent in the near future.
By phone with a debit card
You can pay your rent by telephone, by phoning the providers of our rent payment cards. They will take your debit card details and use these to pay an amount of rent that you specify. Have your rent card and debit card handy and phone 0870 7700472.
On line payment of rent
You can pay your rent on line. To do this, click here to go straight to the Allpay website to make an on line payment.
Direct Debit or standing order
Please phone the office for a form.
By post
You can also pay your rent by post. Send a cheque to Keniston with your name and address clearly shown.
Please note:
Unless otherwise stated, any payments from you will be first used to credit your rent account. In the absence of any other instructions, Keniston will use any credits on your rent account to clear any other debts.
Quarterly prize draw
Every three months Keniston looks at all those tenants who have kept their rent accounts clear. All those tenants who are not in arrears, and have had clear accounts for the previous four weeks are entered into a draw and one is picked “out of the hat” to win a week’s rent.
In arrears with your rent? - You may be disqualified from certain improvements to your home
As you will know Keniston has an ongoing active programme of upgrading homes including the replacement of kitchens, bathrooms and internal doors. If you have been taken to court for rent arrears and you are not abiding by the court order, Keniston will leave your property out of the normal programme of such improvements.
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