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Regulation
The Tenant Services Authority regulates housing associations to protect the public purse and maintain an excellent reputation nationally.

Keniston is registered with a government body called the Tenant Services Authority (the TSA).  From 1 December 2008 the TSA has been responsible for regulating social housing.  

The funding of new homes is carried out through the Homes and Communities Agency (the HCA).

Periodically Associations are “inspected” by the Audit Commission.  Inspectors who visit Associations often include tenant inspectors.  This is a very thorough review of the operational and governance matters, and the end report includes recommendations for improvements. Inspectors look for a culture of continuous improvement. You can read inspection reports on the Audit Commission website.  Associations with fewer than 1,000 homes, such as Keniston, do not fall into the routine programme of inspection, so there is no inspection planned for Keniston.

You can find out more about the Tenant Services Authority at www.tenantservicesauthority.org.

Keniston has to provide annual returns to the Tenant Services Authority abd the Financial Services Authority (mutuals section) which regulates Industrial and Provident Societies.

Keniston is also a member of the National Housing Federation which is a membership organisation representing and lobbying on behalf of its 1400 plus housing association members in the country.  To find out more about the National Housing Federation you can visit www.housing.org.uk.
Photo of major works to properties at Merrow Street, SE17