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Keniston Housing Association |
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Performance |
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This page provides information on some of our headline performance indicators. Managers review performance every month through a comprehensive report on all areas of operation. This page provides quarterly figures and trends. More information about the performance of all housing associations is available - see the Regulation page. |
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Rent |
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Arrears expressed as a % of the annual rent collected (4 wk average of current plus former tenants debts) |
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Rent collected |
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Average rent (including service charges) |
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Increase in average rent since March |
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Empty properties and lettings |
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Rent losses |
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Number of lettings |
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Average void period (days) |
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Lettings to ethnic minorities |
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Repairs |
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Day to day repairs on time |
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Stock re-investment programme completed |
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Cyclical programme completed |
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Complaints |
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Complaints from residents |
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2006 Accounts |
