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This page provides quarterly information about how we are doing. You can compare us with other housing associations by going to the Tenant Services Authority website and finding the Housing Data page. This provides links to various other web pages for further information.

A copy of the annual report can be downloaded from the About Us page..  
























For further information click here.

For a set of accounts to the year to March 2009 click here.
Performance
Below are the key performance indicators for Keniston Housing Association. We aim to be in the best 25% of housing associations in London.  
 

 

Keniston

target

At 31 March 2009

At 31
Dec 2009

Trend

Rent arrears as a % of the annual rent collected (4 week average)

Decreasing

4.0%

3.6%

Gradually decreasing

Rent collected

99%

96.0%

96.0%

Steady

Average rent (including service charges)

N/a

£96.95

£101.11

Within expectations

Rent losses from empty properties as a % of annual rent collected

1.8%

0.9%

0.8%

Within target

Average no of days between lettings

24

29

23

On target

Lettings to ethnic minorities

21.4% (minimum)

25%

17.2%

Below target

Responsive repairs completed on time

95.5%

92.7%

91.4%

Below target

Complaints from residents

14 (maximum)

10

12

Within target

 

 

 

 

 

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