Keniston Housing Association
About Keniston
Resident’s Area
Apply to rent
Contact us
About us
News
Rents
Properties
Job vacancies
Equalities
Performance
Committee
Staff
Services
Moving home
Regulation
Peer groups
Home
This page provides quarterly information about how we are doing. You can compare us with other housing associations by going to the Tenant Services Authority website and finding the Housing Data page. This provides links to various other web pages for further information.
A copy of the annual report can be downloaded from the About Us page..
For further information click here.
For a set of accounts to the year to March 2010 click here.
A copy of the annual report can be downloaded from the About Us page..
For further information click here.
For a set of accounts to the year to March 2010 click here.
Performance
Below are the key performance indicators for Keniston Housing Association. We aim to be in the best 25% of housing associations in London.
|
|
Keniston target |
At 31 March 2010 |
At 30 June 2010 |
Trend |
|
Rent arrears as a % of the annual rent collected (4 week average) |
Decreasing |
3.8% |
3.6% |
Gradually decreasing |
|
Rent collected |
99% |
95.3% |
95.1% |
Generally steady |
|
Average rent (including service charges) |
N/a |
£101.85 |
£101.94 |
Within expectations |
|
Rent losses from empty properties as a % of annual rent collected |
1.8% |
0.8% |
0.5% |
Within target |
|
Average no of days between lettings |
24 |
29 |
27 |
See notes |
|
Lettings to ethnic minorities |
21.4% (minimum) |
21.6% |
33% |
Within target |
|
Responsive repairs completed on time |
95.5% |
91.1% |
93.3% |
Below target |
|
Complaints from residents |
14 (maximum) |
16 |
3 |
See notes |
|
|
|
|
|
|
